Privacy Policy

1. Who is responsible

HBCorp LTD is the controller responsible for personal information collected directly through this website and in connection with professional services. For privacy questions, email hristo@productpal.io or call +359 876 666 3239.

2. Information collected

• Information you provide: your name, email, company, message, project details, newsletter preference, and other information you choose to submit.
• Purchase information: the purchased offering, amount, currency, payment status, billing contact, and transaction references. Stripe processes your payment details directly.
• Technical information: approximate location, device and browser type, referring pages, interactions, and similar usage data collected through server logs or analytics.

3. How information is used

Information is used to:

• respond to enquiries and evaluate potential engagements;
• provide services, fulfil purchases, and send service messages;
• process payments, refunds, accounting, and fraud prevention;
• send a newsletter when you have chosen to subscribe;
• understand and improve website performance and content; and
• meet legal, tax, security, and record-keeping obligations.

4. Legal grounds

Depending on the context, information is processed to take steps at your request or perform a contract, comply with legal obligations, pursue legitimate interests such as operating and securing the website, or based on your consent. You may withdraw consent at any time without affecting earlier lawful processing.

5. Service providers

Trusted providers may process limited information on behalf of the website, including hosting and infrastructure providers, Stripe for payments, email and contact-management providers, and analytics services such as PostHog. They may process information in other countries using appropriate contractual or legal safeguards.

Personal information is not sold. It may be disclosed where required by law, to protect legal rights or security, or as part of a business reorganisation subject to appropriate safeguards.

6. Cookies and analytics

The website may use essential storage for requested functionality and analytics technologies to understand aggregate use. Your browser can restrict cookies or local storage, although some features may then work differently. Where consent is legally required, optional technologies should only be used after that consent is given.

7. Retention and security

Information is retained only as long as reasonably needed for the purposes above, including contractual, tax, dispute, and legal requirements. Reasonable technical and organisational measures are used to protect it, but no online system can be guaranteed completely secure.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your information; object to certain processing; withdraw consent; and complain to a data protection authority. To make a request, email hristo@productpal.io. Identity may need to be verified before completing a request.

9. Children

This website and its paid offerings are not directed to children, and personal information from children is not knowingly collected.

10. Updates and contact

This policy may be updated as the website or legal requirements change. Material changes will be reflected by the date at the top of this page. Questions can be sent through the contact page or to hristo@productpal.io.